Impacting
People Performance Progress

School of Service Excellence & Customer Centricity for Corporates

Solution

  • Service SOPs & standards enhancement
  • Critical skills and service capability development
  • CTQ and process improvement solutions

Pre-hire Skilling to create Employable Talent for Corporates

Solution

  • IRun outreach campaigns and mobilize target population
  • Offer industry-benchmarked curriculum, learning pedagogy and certified instructors
  • Set up physical training centres with lab facility to impart training, assess & certify prospective candidates
  • Forge strong alliances with industry icons who are pioneers in these sectors

Livelihood Skills Training for Hospitality and Travel & Tourism Sector

Solution

  • Industry specific curriculum validated by Tourism & Hospitality Sector Skills Council
  • Sustained supply of trained and certified people across frontline and middle management roles
  • Quality orientation of new hires on company specific NHIP modules & products

Home-Stay Entrepreneurship Training

Solution

  • Mobilizing and on-boarding prospective homeowners offering Home-Stay options
  • Training on functional knowledge & skills for responsible hosting
  • Training on soft skills for guest handling & service etiquette