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- Mind Approach
- GATHER PRE-REQUISITE DATA

Capture customer requirement
- Understanding stated needs of the organization
- Familiarize with the current business context, market situation and capture expectations

Conduct gap analysis to diagnose problems
- Conduct diagnostics study to identify current market challenges
- Performance gap analysis both at Individual level and Organization level using multitude of techniques

Conduct cause-effect analysis
- Identify host of root causes triggering the performance gap
- Analyze cause- effect relationship and form harmonized groups